General & Billing
01.
Is the hospital cashless?
Patients can pay by credit card and later submit insurance reimbursement claims. Our billing team will guide you with the required documentation to make the process smooth.
02.
What modes of payment are accepted?
We accept cash, UPI, debit cards, credit cards, and online bank transfers for your convenience.
03.
Is an advance payment required for procedures?
Yes, an advance payment may be required for planned procedures or surgeries to ensure timely arrangements.
04.
Is a deposit required at the time of admission?
Yes, a refundable deposit is collected at the time of admission based on the planned treatment and room category. Any unused amount is fully refunded at discharge after the final bill is settled.
05.
How is the final bill calculated at discharge?
The final bill includes room charges, doctor fees, investigations, procedures, medicines, and consumables. Our team will explain the charges clearly.
06.
Do you support mediclaim documentation?
Yes, we provide complete assistance with mediclaim and reimbursement paperwork.
Rooms & Stay
01.
What room categories are available?
We offer special rooms, sharing rooms, and general wards designed for different comfort and budget needs.
02.
What is included in the room charges?
Room charges include nursing care, housekeeping, basic monitoring, and utilities. Other services are billed separately.
03.
Can a relative stay with the patient overnight?
Relatives can stay overnight in special rooms.
04.
Are patient clothes or gowns provided?
Clean patient clothes are provided as part of our services. Hospital gowns are given when required for procedures or surgeries.
Diagnostic Services
01.
Do you have an in-house pathology laboratory?
Yes, we have an in-house pathology lab which is open 24/7 for routine and specialised investigations.
02.
What pathology tests are available?
We offer blood tests, urine tests, biopsy tests, and specialised investigations. For more specific information, you can contact
+91 9769338075.
👉 Click here to view the complete list of pathology tests.
03.
Do you offer health check-up packages or profiles?
Yes, we offer a wide range of preventive health check-up packages, including:
The Bronze Package (Basic Health Screening)
Silver Package (Essential Wellness Panel)
Gold Package (Comprehensive Health Screening), and
Platinum Package (Master Health Check-Up).
We also provide specialised packages such as Women’s Health and Men’s Health profiles, cardiac health checks, hypertension screening, comprehensive full-body profiles, and senior citizen profiles for both men and women.
👉 Click here to explore all available packages.
04.
When should patients come for blood tests?
Routine tests require 8–12 hours of fasting. Please confirm preparation instructions at booking. For emergencies, we are open 24/7.
05.
How soon are pathology reports available?
Most routine reports are available the same day or within 24 hours. Special tests may take longer. Some urgent blood test reports are provided on the request of the treating doctor, but they are provisional till reviewed by a pathologist.
06.
Do you provide sonography (ultrasound) services?
Yes, ultrasound services are available by appointment. No appointment needed in emergency cases.
👉 Call us on +91 9833808073 to book an appointment.
07.
Is X-ray available?
Yes, digital X-ray services are available. No appointment needed in emergency cases.
👉 Call us on +91 9833808073 to book an appointment.
08.
Is an ECG available?
Yes, ECG testing is available 24/7.
👉 Call us on +91 9833808073 to book an appointment.
09.
Do you offer 2D Echo services?
Yes, 2D Echo is available by prior appointment.
👉 Call us on +91 9833808073 to book an appointment.
10.
Are CT scan and MRI facilities available?
CT and MRI scans are arranged through trusted diagnostic partners.
👉 Call us on +91 9833808073 to book an appointment.
Treatment & Clinical Services
01.
Do you provide dialysis services?
Yes, dialysis services are available for admitted critical patients only.
👉 Call us on +91 9833808073 to book an appointment.
02.
Which surgeries are performed at the hospital?
We perform a range of minor and major surgeries.
👉 Click here to view the comprehensive list of surgeries.
03.
Is an ICU facility available?
Yes, we have a fully equipped Intensive Care Unit (ICU).
04.
What services are available in the ICU?
Our ICU provides 24×7 monitoring, ventilator support, critical care nursing, emergency medications, and specialist oversight.
👉 Click here to view the comprehensive list of surgeries.
05.
Are specialist doctors available on call?
Yes, specialists are available on call as required. (emergency cases/multiple problems)
In-Patient Services
01.
Do you provide food for admitted patients?
Yes, patient meals are provided as per the doctor’s dietary advice. Cost is included in the bed chargers. Food for relatives, if needed, can be provided at extra cost.
02.
Are medicines provided by the hospital?
Yes, medicines are available through the in-house pharmacy.
03.
Can patients bring medicines from outside?
Outside medicines may be permitted after verification by the treating doctor.
Emergency & Support Services
01.
Do you provide emergency services?
Yes, emergency medical and surgical services are available.
02.
Are emergency services available 24×7?
Yes, emergency services operate round the clock.
👉 Call us on +91 9833808074 in case of an emergency.
03.
Is ambulance service available?
Yes, ambulance services can be arranged when required.
04.
How can an ambulance be booked?
Please contact the Resident Medical Officer (RMO) for immediate assistance: +91 9833808074